Patient Service Representative (psr) Lead - Clinic

Aabana

Peshtigo, Wisconsin, United States
Base: $21.85 - $32.80; bonus/equity: not specified...
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Oversees daily patient service activities
Educates staff on changes
Orders supplies according to budget
** Aabana is seeking a Patient Service Representative (PSR) Lead for their clinic in Peshtigo, Wisconsin. The role involves overseeing daily patient service operations, educating staff, and managing patient interactions while ensuring compliance with healthcare regulations. **

Job Summary

  • Oversees the daily activities of the patient service area to ensure department standards are met, educates staff of any changes pertinent to their roles, and orders supplies according to budget guidelines and department needs.
  • Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee engagement.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 75

** Aabana is seeking a Patient Service Representative (PSR) Lead for their clinic in Peshtigo, Wisconsin. The role involves overseeing daily patient service operations, educating staff, and managing patient interactions while ensuring compliance with healthcare regulations. **

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Oversees daily patient service activities
  • Educates staff on changes
  • Orders supplies according to budget
  • Identifies staffing needs
  • Acts as staff resource and trainer
  • Creates electronic health record
  • Maintains patient confidentiality (HIPAA)

Nice-to-have

  • Demonstrates Advocate Health purpose
  • Motivates teammate professional growth
  • Works in high profile/stress area
  • Handles large workloads with interruptions
  • Excellent service recovery skills
  • Collaborates with physicians and clinical team

Key Requirements

  • Two years of experience in Patient Access or related fields
  • High school diploma or GED
  • Demonstrated leadership skills
  • Strong attention to detail and accuracy
  • Technical proficiency with EMR and insurance tools

Work Rights

Not specified

Tailored Resume

Cover Letter