Praktikum Im Customer Care Center (m/w/x)

Carl Zeiss Pty Ltd

Aalen, Germany
On-site
Support device hotline
Process technical inquiries
Software and system updates
Carl Zeiss Pty Ltd is seeking an intern for its Customer Care Center in Aalen, Germany. The role involves supporting technical inquiries, documentation, and process optimization while offering valuable hands-on experience in a dynamic company focused on enhancing vision care

Job Summary

  • Support the device hotline and process technical inquiries.
  • Assist with software updates and system upgrades of devices, and accompany and follow up on update processes.
  • Actively participate in optimizing internal processes and support in operational daily business and administrative tasks and projects.

Matching Summary

Match Score: 85

Carl Zeiss Pty Ltd is seeking an intern for its Customer Care Center in Aalen, Germany. The role involves supporting technical inquiries, documentation, and process optimization while offering valuable hands-on experience in a dynamic company focused on enhancing vision care.

Skills & Requirements

Must-have

  • Support device hotline
  • Process technical inquiries
  • Software and system updates
  • Document processes and solutions
  • Create and maintain reports
  • Optimize internal processes
  • MS Office proficiency

Nice-to-have

  • Customer service experience
  • Technical environment experience
  • Strong communication skills
  • Team player

Key Requirements

  • Current studies in Business Informatics, Electrical Engineering, Business Administration or comparable
  • Technical affinity
  • Interest in technical topics and digital solutions
  • Structured and careful working method
  • Good German and English skills

Work Rights

Not specified

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