Level I Representative

ncdoi.gov

Martin County, NC, USA
Base: $39,244 - $40,492; bonus/equity: not specifi...
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Experience working in a call center
Customer service skills
Data entry experience
** The North Carolina Department of Health and Human Services is seeking a Level I Representative for its Child Support Services Section in Martin County, NC. The position involves providing customer support in a fast-paced call center environment, focusing on child support inquiries and case management. **

Job Summary

  • The North Carolina Department of Health and Human Services is dedicated to ensuring the health and well-being of all North Carolinians.
  • This position involves providing accurate information to callers and updating case records in the statewide Child Support System.
  • Employees enjoy comprehensive benefits including health insurance options and paid leave.

Matching Summary

Match Score: 75

** The North Carolina Department of Health and Human Services is seeking a Level I Representative for its Child Support Services Section in Martin County, NC. The position involves providing customer support in a fast-paced call center environment, focusing on child support inquiries and case management. **

Salary

Base: $39,244 - $40,492; Bonus/Equity: Not specified; Benefits: Comprehensive benefits offered

Skills & Requirements

Must-have

  • Experience working in a call center
  • Customer service skills
  • Data entry experience

Nice-to-have

  • Ability to explain complex processes
  • Strong communication skills
  • Detail-oriented

Key Requirements

  • High school diploma or GED
  • Two years of related administrative experience

Work Rights

Not specified

Tailored Resume

Cover Letter