Senior Specialist, Employee Services

Cable News Network Inc

Mexico City, Mexico
Workday hr/payroll experience
Servicenow case management
Employee data transactions
Provides efficient and highly informative first point-of-contact service to all Warner Bros. Discovery employees, their managers and business partners

Job Summary

  • Provides efficient and highly informative first point-of-contact service to all Warner Bros. Discovery employees, their managers and business partners.
  • Analyzes, captures, responds to, and resolves P&C, pay, policy, benefits, employee data, and various other types of requests from employees, managers, and other customers.
  • Offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves.

Matching Summary

Provides efficient and highly informative first point-of-contact service to all Warner Bros. Discovery employees, their managers and business partners.

Skills & Requirements

Must-have

  • Workday HR/payroll experience
  • ServiceNow case management
  • Employee data transactions
  • Payroll and payment troubleshooting
  • Confidentiality and data protection

Nice-to-have

  • Continuous improvement efforts
  • Relationship building skills
  • Adaptable to fast-changing environment
  • Proactive problem solving

Key Requirements

  • 2-5 years HR administrative experience
  • High School diploma or equivalent
  • Fluent in English
  • Ability to work flexible shifts

Work Rights

Not specified

Tailored Resume

Cover Letter