Digital Journey Optimisation Manager

x15ventures

Not specified (assume hybrid based on industry trends)
Customer acquisition and retention outcomes
End-to-end digital experience delivery
A/b experimentation and measurement
x15ventures is seeking a Digital Journey Optimisation Manager to drive growth through enhanced digital customer experiences within their ventures. The role involves collaboration with cross-functional teams to optimize digital channels and improve conversion rates, supported by a strong focus on data-driven decision-making

Job Summary

  • This is a newly created role within x15’s Growth team, designed to accelerate how our ventures scale through the bank’s internal and external channels.
  • As a Digital Journey Optimisation Manager, you’ll play a key role connecting CommBank customers with differentiated digital products and services, while enabling our ventures to benefit from fast-tracked, cost-effective growth through CommBank channels.
  • Enjoy a flexible and dynamic startup environment and access to the best in class benefits that CommBank offers.

Matching Summary

Match Score: 85

x15ventures is seeking a Digital Journey Optimisation Manager to drive growth through enhanced digital customer experiences within their ventures. The role involves collaboration with cross-functional teams to optimize digital channels and improve conversion rates, supported by a strong focus on data-driven decision-making.

Skills & Requirements

Must-have

  • Customer acquisition and retention outcomes
  • End-to-end digital experience delivery
  • A/B experimentation and measurement
  • Data-driven tactical roadmap development
  • Adobe Target, Experience Platform, Audience Manager, Analytics

Nice-to-have

  • Galvanisers, thinkers, and doers culture
  • Grit and grace leadership style
  • Passion for SEO and website optimisation
  • Staying up-to-date with industry trends

Key Requirements

  • Proven channel and stakeholder management experience
  • Exceptional communication, influencing and negotiating skills
  • Strong analytical and financial acumen
  • Ability to identify new business opportunities and deliver strategy
  • Hands-on experience with conversion optimisation platforms

Work Rights

Not specified

Tailored Resume

Cover Letter