Customer Operations Specialist

Integer

Broomfield, CO, United States
Base: $61,875- $90,750; bonus/equity: cash-based i...
Customer service activities
Technical product knowledge
Order management
This position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, Customer Success and Sales to provide solutions that fulfil our customers’ needs with speed, accuracy, and exceptional communication

Job Summary

  • This position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, Customer Success and Sales to provide solutions that fulfil our customers’ needs with speed, accuracy, and exceptional communication.
  • The Customer Operations Specialist performs customer service activities for internal and external customers.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success.

Matching Summary

This position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, Customer Success and Sales to provide solutions that fulfil our customers’ needs with speed, accuracy, and exceptional communication.

Salary

Base: $61,875- $90,750; Bonus/Equity: cash-based incentive program; Benefits: medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) with match, 80 hours holidays, PTO

Skills & Requirements

Must-have

  • Customer service activities
  • Technical product knowledge
  • Order management
  • Customer relationship management
  • Contract review
  • Issue resolution

Nice-to-have

  • Lean manufacturing cultural change
  • Customer advocacy
  • Cross-functional collaboration
  • Resilient and responsive

Key Requirements

  • Bachelor’s degree in business
  • 5+ years of experience
  • Medical device experience preferred
  • Design drawings and specifications experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter