Front Office Manager

Four Seasons Hotels & Resorts

Miami, United States
Direct and control front office operations
Ensure smooth registration and cashiering
Handle guest complaints effectively
Four Seasons is powered by its people, fostering an employee culture that encourages individuality and provides world-class experiences

Job Summary

  • Four Seasons is powered by its people, fostering an employee culture that encourages individuality and provides world-class experiences.
  • The Front Office Manager will direct and control the activities of Front Office, Telephone, and Concierge departments to ensure adherence to Four Seasons standards and smooth operations.
  • Employees enjoy an energizing culture, comprehensive learning and development programs, inclusive engagement events, exclusive discounts, and competitive wages and benefits.

Matching Summary

Four Seasons is powered by its people, fostering an employee culture that encourages individuality and provides world-class experiences.

Skills & Requirements

Must-have

  • Direct and control front office operations
  • Ensure smooth registration and cashiering
  • Handle guest complaints effectively
  • Maximize revenues and control expenses

Nice-to-have

  • Passion for excellence and enthusiasm
  • Genuine heart and luxury service
  • Shaping guest experiences
  • Energizing employee culture

Key Requirements

  • Five years hotel experience
  • Three years department head in Rooms Division
  • College degree preferred
  • US work authorization required

Work Rights

US work authorization required

Tailored Resume

Cover Letter