Business Intelligence Analyst Customer Interactions

Santander UK

Madrid, Spain
Analyze customer behavior
Data-driven strategies
Segmentation for personalization
Transform data into actionable insights that connect customer needs with Bank priorities

Job Summary

  • Transform data into actionable insights that connect customer needs with Bank priorities.
  • Analyze customer and non-customer behavior to identify levers for acquisition, engagement, and retention and size their impact.
  • Enjoy hybrid work models, flexible hours, and access to global learning platforms and competitive rewards.

Matching Summary

Transform data into actionable insights that connect customer needs with Bank priorities.

Skills & Requirements

Must-have

  • analyze customer behavior
  • data-driven strategies
  • segmentation for personalization
  • translate data into recommendations
  • define and track KPIs
  • PySpark expert level
  • advanced Office suite

Nice-to-have

  • proactive and innovative mindset
  • business vision
  • stakeholder communication skills
  • experience with Databricks

Key Requirements

  • Previous experience in analytics departments
  • Strong business orientation
  • Experience handling large data volumes
  • Studies in Engineering, Mathematics, or Economics
  • Advanced PowerBI skills
  • English proficiency

Work Rights

Not specified

Tailored Resume

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