Reservations Agent

Sofitel Brisbane Central

Phu Quoc, Vietnam
On-site
Exceptional customer service
Respond to inquiries promptly
Book accommodations efficiently
Rixos is seeking a customer-focused Reservations Agent for their luxurious property in Phu Quoc, Vietnam. The role involves managing guest reservations, providing exceptional service, and collaborating with various departments to enhance the guest experience

Job Summary

  • As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth booking experience.
  • We are seeking a professional and customer-focused Reservations Agent to join our team in the beautiful island of Phu Quoc, Vietnam.
  • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.

Matching Summary

Match Score: 85

Rixos is seeking a customer-focused Reservations Agent for their luxurious property in Phu Quoc, Vietnam. The role involves managing guest reservations, providing exceptional service, and collaborating with various departments to enhance the guest experience.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Respond to inquiries promptly
  • Book accommodations efficiently
  • Record reservation information accurately
  • Provide property information
  • Handle changes and cancellations

Nice-to-have

  • Knowledge of local attractions
  • Familiarity with Vietnamese culture
  • Passion for delivering service
  • Creative and rewarding environment

Key Requirements

  • Minimum 1 year experience
  • Excellent command of English
  • Proficiency in Property Management Systems
  • Typing speed of 40 WPM
  • Ability to multitask
  • Strong problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter