Associate - Ifs - It Service Group (yogyakarta Office)

globaljobsforyou.info

Yogyakarta, Indonesia
**
Diploma 3 degree minimum
Gpa of 2.85 or higher
Servicenow platform experience
** This job posting seeks an Associate for the IT Service Group at PwC's Yogyakarta office, focusing on front-line technical support for employees. The role involves diagnosing and resolving IT issues, logging service requests, and maintaining service desk operations while adhering to security protocols. **

Job Summary

  • This role serves as the first point of contact for technical support for over 3,000 staff members.
  • The position involves diagnosing and resolving hardware, software, and network issues across various devices.
  • Candidates must maintain accurate records of service requests using IT Service Management platforms like ServiceNow.

Matching Summary

Match Score: 75

** This job posting seeks an Associate for the IT Service Group at PwC's Yogyakarta office, focusing on front-line technical support for employees. The role involves diagnosing and resolving IT issues, logging service requests, and maintaining service desk operations while adhering to security protocols. **

Skills & Requirements

Must-have

  • Diploma 3 degree minimum
  • GPA of 2.85 or higher
  • ServiceNow platform experience
  • Hardware and software troubleshooting
  • Strong communication skills

Nice-to-have

  • Hospitality management background
  • Client-service attitude
  • Ability to work under pressure
  • Analytical and logical thinking
  • Team collaboration skills

Key Requirements

  • Minimum Diploma 3 degree required
  • Fresh graduates welcome to apply
  • Minimum GPA of 2.85 out of 4.00
  • No visa sponsorship available
  • No government clearance required

Work Rights

Not specified

Tailored Resume

Cover Letter