Ingeniera/o De Soporte En Campo - Leon Guanajuato

Unisys

León, Mexico
Technical support in the field
Diagnose, repair, and maintain equipment
Itsm platform usage
Provide technical support for diagnosing, repairing, and maintaining equipment such as servers, computers, and laptops

Job Summary

  • Provide technical support for diagnosing, repairing, and maintaining equipment such as servers, computers, and laptops.
  • Travel within and outside of León, Gto., and surrounding areas to attend assigned service requests.
  • This is a permanent position with direct contract and requires exclusivity with the company.

Matching Summary

Provide technical support for diagnosing, repairing, and maintaining equipment such as servers, computers, and laptops.

Skills & Requirements

Must-have

  • Technical support in the field
  • Diagnose, repair, and maintain equipment
  • ITSM platform usage
  • Service Level Agreements (SLAs)
  • Travel for assigned tickets

Nice-to-have

  • Friendly and patient user interaction
  • Service-oriented attitude

Key Requirements

  • Minimum 1 year of practical experience
  • Windows 10 and 11 updates and migrations
  • Networking and router configuration
  • Computer hardware maintenance and repair
  • Basic cabling and telephony configuration
  • Reside in León
  • Own vehicle availability

Work Rights

Not specified

Tailored Resume

Cover Letter