Telephone Operator

SENTOSA BEACH RESORT PTE LTD

Singapore, Singapore
Experience in hotel telephone operations
Ability to interact effectively with guests
Skills in crafting tailored solutions
Deliver clear, courteous, and informative telephone assistance to guests to ensure positive communication experiences

Job Summary

  • Deliver clear, courteous, and informative telephone assistance to guests to ensure positive communication experiences.
  • Operate and manage the PABX telephone system to route calls correctly and maintain communication flow.
  • Enjoy a 5-day work week with medical coverage, duty meals, and special employee discounts within the Shangri-La Group.

Matching Summary

Match Score: 75

Deliver clear, courteous, and informative telephone assistance to guests to ensure positive communication experiences.

Skills & Requirements

Must-have

  • Experience in hotel telephone operations
  • Ability to interact effectively with guests
  • Skills in crafting tailored solutions

Nice-to-have

  • Warm and informative phone service style
  • Collaborative team member mindset
  • High standard of guest service orientation

Key Requirements

  • Experience working in hotel or resort telephone operations

Work Rights

Not specified

Tailored Resume

Cover Letter