Customer, Order & Technical Support Specialist (italian / English- Speaking) - Medical Equipment

Concentrix

Porto, Portugal
Competitive salary (base + bonuses); not specified...
Italian fluency (verbal and written)
English c1 level
Technical support for medical devices
You will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets

Job Summary

  • You will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.
  • Deliver technical support and troubleshooting for medical diabetes devices, consumables and accessories.
  • In this role, we offer benefits that support your lifestyle: Competitive salary (base and additional bonuses) Relocation Package if you come from abroad.

Matching Summary

You will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.

Salary

Competitive salary (base and additional bonuses); Not specified; Relocation Package

Skills & Requirements

Must-have

  • Italian fluency (verbal and written)
  • English C1 level
  • Technical support for medical devices
  • Order management and renewals
  • Multichannel customer support
  • Active listening and empathy

Nice-to-have

  • Healthcare background
  • Diabetes device knowledge
  • Problem-solving skills
  • Adaptability to change
  • Calm under stress

Key Requirements

  • Fluent in Italian
  • C1 level English
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter