Senior Director, Operational Excellence & Projects

iHerb

Irvine, United States
On-site
Supply chain project management
Fulfillment center opening and closing
Labor management system implementation
The Senior Director of Operational Excellence and Projects at iHerb is responsible for overseeing large-scale supply chain projects, including the management of fulfillment centers and third-party logistics. The ideal candidate will have extensive experience in supply chain management, project leadership, and process improvement methodologies

Job Summary

  • The Senior Director will be fully responsible for large scale Supply Chain projects including the opening of new iHerb fulfillment centers and driving Operational Excellence.
  • Candidates must manage the daily operations of Labor Management within facilities and oversee the network of third-party logistics contracts.
  • The role requires establishing a culture of process improvement and developing a strong project management foundation within the Operational teams.

Matching Summary

Match Score: 85

The Senior Director of Operational Excellence and Projects at iHerb is responsible for overseeing large-scale supply chain projects, including the management of fulfillment centers and third-party logistics. The ideal candidate will have extensive experience in supply chain management, project leadership, and process improvement methodologies.

Skills & Requirements

Must-have

  • Supply chain project management
  • Fulfillment center opening and closing
  • Labor management system implementation
  • Distribution center design and automation
  • 3PL contract management
  • Lean Six Sigma process improvement

Nice-to-have

  • Strong cross-functional leadership skills
  • Sustainability and energy-efficiency focus
  • Excellent verbal and written communication
  • Ability to drive cultural change
  • Experience with ergonomic evaluations

Key Requirements

  • Minimum 12 years experience as an engineer in retail or e-commerce distribution
  • Bachelor's degree in Industrial or Mechanical engineering
  • Master's degree preferred
  • Lean/Six Sigma certification desired
  • Proficient with AutoCAD and Microsoft Excel/Access

Work Rights

Not specified

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