Drive department initiatives, create and enhance processes, and empower data-inspired decision-making
Job Summary
Drive department initiatives, create and enhance processes, and empower data-inspired decision-making.
Collect data, use analytics, and identify/implement process improvements for issue resolution and risk mitigation.
Develop process documentation, provide customer service and training, and act as a subject matter expert.
Matching Summary
Drive department initiatives, create and enhance processes, and empower data-inspired decision-making.
Salary
Base: $98,900 - $112,900; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Skills & Requirements
Must-have
Process documentation and flow diagrams
Data analysis and reporting
Issue resolution and risk mitigation
Customer needs identification
Cross-functional collaboration
Nice-to-have
Strategic thinking and problem-solving
Influencing senior leadership
Adaptability to change
Team environment collaboration
Key Requirements
High School Diploma, GED or equivalent
2+ years of Microsoft Office or G Suite
3+ years in project, process, program, or risk management
Bachelor’s Degree or military experience
Lean, Agile, Six Sigma, BPM, or PMP certification
2+ years of people leadership experience
5+ years in project, process, program, or risk management