This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers
Job Summary
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
The position involves conducting in-depth conversations with customers to support their overall banking needs including home loans and business banking.
Employees will work in a Multi-Channel Branch environment, providing face-to-face service followed by telephone and digital channel support.
Matching Summary
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
Skills & Requirements
Must-have
Proven experience in customer service
Experience in financial services or retail
Ability to articulate financial terms clearly
Nice-to-have
Interest in building a long-term career
Genuine interest in improving financial wellbeing
Ability to work in a busy commercial environment
Key Requirements
Proven experience in customer service
Experience in financial services, retail, or hospitality