Claims Treatment Specialist (physiotherapy)

EML

Parramatta, AU
Hybrid (on-site with up to 3 days work-from-home flexibility after the first month)
Workers compensation claims
Personal injury claims management
Review physiotherapy treatment effectiveness
EML is seeking a Claims Treatment Specialist (physiotherapy) for a full-time, 12-month contract based in Parramatta or Brisbane. The role involves reviewing physiotherapy treatment effectiveness, collaborating with claims teams, and providing guidance to enhance operational capabilities, all while supporting workers on their recovery journeys

Job Summary

  • Utilize clinical expertise to review the effectiveness of Worker's physiotherapy treatment in line with the Clinical Framework of the Delivery of Health Services.
  • Support claims teams Australia-wide by overseeing physiotherapy treatment progress while providing guidance to build the capability of operational team members.
  • This role is dynamic and people focused, requiring strong communication skills, sound clinical judgment, adaptability, and a continuous improvement mindset.

Matching Summary

Match Score: 85

EML is seeking a Claims Treatment Specialist (physiotherapy) for a full-time, 12-month contract based in Parramatta or Brisbane. The role involves reviewing physiotherapy treatment effectiveness, collaborating with claims teams, and providing guidance to enhance operational capabilities, all while supporting workers on their recovery journeys.

Skills & Requirements

Must-have

  • Workers Compensation claims
  • Personal Injury Claims Management
  • review physiotherapy treatment effectiveness
  • Clinical Framework of the Delivery of Health Services
  • guidance to operational team members
  • review claims information
  • discuss injury recovery and treatment plans
  • practitioner education

Nice-to-have

  • long-term career opportunities
  • continuous improvement mindset
  • diverse and collaborative team culture
  • work-life balance support

Key Requirements

  • Bachelor's Degree of Physiotherapy (or higher)
  • Current AHPRA registration
  • 5 years+ clinical physiotherapy practice
  • strong focus on musculoskeletal injuries
  • knowledge of disability and injury management best practice
  • experience in the personal injury industry
  • experience with workers compensation insurance and legislation

Work Rights

Not specified

Tailored Resume

Cover Letter