Team Manager - Clinic Operations (telus Health)

TELUS

Montréal, QC, CA
On-site
Bilingual communication skills
Customer service management
Staff recruitment and training
Join a team that’s dedicated to providing superior service along with effective and efficient patient care

Job Summary

  • Join a team that’s dedicated to providing superior service along with effective and efficient patient care.
  • You will lead a team committed to providing an exceptional patient experience while optimizing the efficacy of clinical operations.
  • Work in synergy with managers of other clinics to share best practices and align operations.

Matching Summary

Join a team that’s dedicated to providing superior service along with effective and efficient patient care.

Skills & Requirements

Must-have

  • Bilingual communication skills
  • Customer service management
  • Staff recruitment and training
  • Process optimization and performance tracking
  • Patient-centered service culture
  • Operational compliance and quality standards

Nice-to-have

  • Change management support
  • Collaboration with other clinic managers
  • Coaching and staff engagement
  • Familiarity with Google suite
  • Resourcefulness and independence

Key Requirements

  • College diploma in relevant field
  • At least 7 years customer service experience
  • 4 years managing operations or staff
  • Bilingualism in written and spoken English and French
  • Advanced English proficiency
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter