Hr Business Partner (m/f/d)

Capita

Sofia, Bulgaria
On-site
Hr business partner experience
Bulgarian labor law knowledge
Employee relations management
Capita is seeking a hands-on HR Business Partner in Sofia, Bulgaria, to provide comprehensive HR support in a dynamic BPO environment. The ideal candidate should have a strong background in HR, particularly in employee relations and compliance with Bulgarian labor law, as well as fluency in Bulgarian and English

Job Summary

  • Act as the main HR contact for managers and employees at site level, advising on performance management, employee relations, and engagement.
  • Manage employee relations cases, investigations, and disciplinary processes in line with Bulgarian labor law, supporting the full employee lifecycle.
  • Drive engagement, wellbeing, and positive employee experience initiatives while ensuring compliance with labor law, internal policies, and GDPR.

Matching Summary

Match Score: 85

Capita is seeking a hands-on HR Business Partner in Sofia, Bulgaria, to provide comprehensive HR support in a dynamic BPO environment. The ideal candidate should have a strong background in HR, particularly in employee relations and compliance with Bulgarian labor law, as well as fluency in Bulgarian and English.

Skills & Requirements

Must-have

  • HR Business Partner experience
  • Bulgarian labor law knowledge
  • Employee relations management
  • Performance management support
  • Talent review contribution
  • GDPR compliance
  • HR reporting and analysis

Nice-to-have

  • Proactive and business-oriented mindset
  • Positive employee experience initiatives
  • Inclusive employee networks

Key Requirements

  • University degree in HR, Business Administration, Psychology, or related field
  • Proven HRBP/HR Generalist experience in BPO, SSC, contact center, or similar environment
  • Strong knowledge of Bulgarian labor law
  • Fluent in Bulgarian and English

Work Rights

Not specified

Tailored Resume

Cover Letter