Rr-0203072 - Sr Analyst Iii Software Engineering

DXC Technology Australia & New Zealand

Riyadh, Saudi Arabia
Level 2 support for web applications
Issue investigation and resolution
Incident management
The Level 2 Support Engineer for Web Applications is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms

Job Summary

  • The Level 2 Support Engineer for Web Applications is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms.
  • They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.
  • DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances, fostering an inclusive environment.

Matching Summary

The Level 2 Support Engineer for Web Applications is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms.

Skills & Requirements

Must-have

  • Level 2 Support for Web Applications
  • Issue Investigation and Resolution
  • Incident Management
  • User Support and Communication
  • Technical Tasks
  • Java, .net and visual basic
  • web application architectures
  • databases and basic queries

Nice-to-have

  • version control (Git)
  • CI/CD tools
  • cloud platforms (AWS, Azure, GCP)
  • analytical and problem-solving skills
  • independent work under pressure

Key Requirements

  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter