Not specified (assumed flexible based on the nature of the position).
Ai-first thinker with automation expertise
Data-driven decision making capabilities
Experience leading small elite teams
NAS EDUCATION PTE. LTD. is seeking a Head of Customer Support to enhance the customer experience by leveraging AI-driven solutions and leading a small team. The ideal candidate will be a proactive, data-driven leader with a strong focus on collaboration and customer satisfaction
Job Summary
You will own the end-to-end customer experience and build support systems that scale with company growth.
The role requires designing and optimizing AI-driven customer support to resolve the majority of queries automatically.
You must work closely with Product, Engineering, and Operations stakeholders to solve problems at the root cause.
Matching Summary
Match Score: 85
NAS EDUCATION PTE. LTD. is seeking a Head of Customer Support to enhance the customer experience by leveraging AI-driven solutions and leading a small team. The ideal candidate will be a proactive, data-driven leader with a strong focus on collaboration and customer satisfaction.