Client Service Representative

Interactive Brokers Group, Inc.

Tokyo, Japan
Competitive salary; annual performance-based bonus...
On-site
Native japanese language proficiency
Business level english oral and written
Multi-asset class trading experience
The role serves as a liaison to retail and professional clients including hedge funds and broker-dealers

Job Summary

  • The role serves as a liaison to retail and professional clients including hedge funds and broker-dealers.
  • Responsibilities include managing inquiries, concerns, and complaints via telephone, email, and online chat.
  • Candidates must possess hands-on experience across equity, derivatives, futures, and options asset classes.

Matching Summary

The role serves as a liaison to retail and professional clients including hedge funds and broker-dealers.

Salary

Competitive Salary; annual performance-based bonus and stock grant; Social Security / Insurance Benefits

Skills & Requirements

Must-have

  • Native Japanese language proficiency
  • Business level English oral and written
  • Multi-asset class trading experience
  • Financial market knowledge
  • Complex issue analysis and escalation

Nice-to-have

  • Strong troubleshooting skills
  • High-value client experience focus
  • Long-term relationship building
  • Hybrid work arrangement availability

Key Requirements

  • University degree (Bachelors)
  • Native in Japanese
  • Business level English
  • Good understanding of financial markets
  • Hands-on experience across multi asset classes

Work Rights

Not specified

Tailored Resume

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