Jones Lang Lasalle is seeking a Front of House Manager based in Derby to oversee guest services across multiple Rolls-Royce corporate sites. The ideal candidate should have extensive customer service experience, strong management skills, and a focus on operational excellence
Job Summary
JLL empowers you to shape a brighter way and supports meaningful career growth in a collaborative environment.
The Front of House Manager will lead teams across multiple Rolls-Royce corporate sites, focusing on service delivery, client satisfaction, and operational excellence.
The role embraces innovative ways of working and supports well-being while fostering a proactive safety culture and strong stakeholder relationships.
Matching Summary
Match Score: 85
Jones Lang Lasalle is seeking a Front of House Manager based in Derby to oversee guest services across multiple Rolls-Royce corporate sites. The ideal candidate should have extensive customer service experience, strong management skills, and a focus on operational excellence.
Skills & Requirements
Must-have
5-star customer service excellence
multiple site management
Health & Safety practices knowledge
building management systems experience
team development and operational excellence
client satisfaction focus
stakeholder relationship management
Nice-to-have
collaborative work environment
innovative service delivery methods
proactive safety culture
enthusiastic team player attitude
ability to remain calm under pressure
problem solving ability
self-development and adaptability
Key Requirements
extensive customer service or hospitality experience
previous management or supervisory experience
understanding of Audio Visual and IT systems
clear understanding of Health & Safety including Risk Assessment
computer literacy in Word, Excel, Outlook
security clearance or ability to obtain clearance
knowledge of contract management and compliance frameworks