Customer Success Representative

NEXTRACKER AUSTRALIA PTY

Base: $55,000 - $70,000 (california); bonus/equity...
Not specified (assumed hybrid based on industry norms).
5+ years relevant experience
Proactive customer engagement
Account growth identification
NEXTRACKER AUSTRALIA PTY is seeking a Customer Success Representative to enhance customer satisfaction and drive account growth. The ideal candidate should have over five years of relevant experience and a focus on minimizing churn while building strong relationships with clients. The position offers a competitive salary and a robust benefits package, including health care, unlimited paid time off, and opportunities for bonuses

Job Summary

  • The role focuses on minimizing churn and converting customers into strong external references through proactive engagement.
  • Employees will present robotic inspection findings to asset managers and lead data-driven discussions during account meetings.
  • Nextpower offers a comprehensive benefits package including health care, 401(K) matching, unlimited PTO, and potential stock compensation.

Matching Summary

Match Score: 85

NEXTRACKER AUSTRALIA PTY is seeking a Customer Success Representative to enhance customer satisfaction and drive account growth. The ideal candidate should have over five years of relevant experience and a focus on minimizing churn while building strong relationships with clients. The position offers a competitive salary and a robust benefits package, including health care, unlimited paid time off, and opportunities for bonuses.

Salary

Base: $55,000 - $70,000 (California); Bonus/Equity: Generous discretionary bonuses; Eligible for stock compensation; Benefits: Health, dental, vision, 401(K) match, unlimited PTO

Skills & Requirements

Must-have

  • 5+ years relevant experience
  • proactive customer engagement
  • account growth identification
  • robotic inspection findings presentation

Nice-to-have

  • cross-functional collaboration skills
  • data-driven discussion leadership
  • site visit capability
  • customer advocacy mindset

Key Requirements

  • Minimum 5+ years of relevant experience
  • Highschool Diploma

Work Rights

Not specified

Tailored Resume

Cover Letter