Customer Service Specialist

Auto Club Enterprises

Conway, AR, United States
Provide professional customer service
Handle routine and advanced duties
Sell memberships and insurance
This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch

Job Summary

  • This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch.
  • Provides service support for existing insured's and members.
  • Remarkable benefits: Health coverage for medical, dental, vision; 401(K) saving plans with company match AND Pension; Tuition assistance; Floating holidays and PTO for community volunteer programs; Paid parental leave; Wellness programs; Employee discounts.

Matching Summary

This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch.

Skills & Requirements

Must-have

  • Provide professional customer service
  • Handle routine and advanced duties
  • Sell memberships and insurance
  • Resolve member and insured related problems
  • Verify insurance coverage for lien holders

Nice-to-have

  • Positive and effective communication
  • Maintain positive relationship with management
  • Engage in cross selling opportunities
  • Support different cultures and backgrounds

Key Requirements

  • High School GED Required
  • 1-3 years Customer service Preferred
  • Moderate proficiency in data entry required
  • Moderate Microsoft Word and Excel skills preferred
  • Advanced customer service skills preferred
  • Property and Casualty/Solicitors License required
  • Property and Casualty Insurance License, valid in selling state - Issued by State within 1 Year Required

Work Rights

Not specified

Tailored Resume

Cover Letter