United states: $143,400.00 to $231,200.00; equity:...
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6+ years in customer success or strategic account management
Experience with enterprise b2b software customers
Proven ability to manage renewals and expansion revenue
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Camunda is seeking a Senior Customer Success Manager to support a portfolio of enterprise customers by guiding them through the adoption of their automation solutions. The role emphasizes strategic partnership, relationship management, and data-informed decision-making in a fully remote environment.
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Job Summary
Camunda is a leader in enterprise agentic automation, trusted by over 700 innovators like Atlassian and Vodafone to slash time-to-value.
The role involves owning a portfolio of enterprise customers as their primary strategic partner from onboarding through renewal to drive measurable business outcomes.
Employees receive competitive compensation ranging from $143,400 to $231,200 annually, plus equity, flexible work arrangements, and a global lifestyle spending account.
Matching Summary
Match Score: 75
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Camunda is seeking a Senior Customer Success Manager to support a portfolio of enterprise customers by guiding them through the adoption of their automation solutions. The role emphasizes strategic partnership, relationship management, and data-informed decision-making in a fully remote environment.
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Salary
United States: $143,400.00 to $231,200.00; Equity: Virtual Stock Option Plan (VSOP); Benefits: Remote setup budget, healthcare, $1,000 learning stipend
Skills & Requirements
Must-have
6+ years in Customer Success or Strategic Account Management
Experience with enterprise B2B software customers
Proven ability to manage renewals and expansion revenue
Strong stakeholder management across senior leadership
Data-driven decision making using adoption and health metrics
Nice-to-have
Familiarity with orchestration, automation, or workflow domains
Hands-on experience with Salesforce or Gainsight platforms
Track record of mentoring peers and refining playbooks
Technical background collaborating with Solution Architects
Experience in remote-first global team environments
Key Requirements
6+ years relevant experience in Customer Success or Consulting
Proven track record in recurring revenue models
Ability to navigate complex enterprise organizations