Lead Analyst, Hrit

AIA

Workday application knowledge
Service now platform experience
Sla adherence and monitoring
This role is part of AIA Digital+, an innovation hub dedicated to powering efficiency and connectivity across Asia-Pacific

Job Summary

  • This role is part of AIA Digital+, an innovation hub dedicated to powering efficiency and connectivity across Asia-Pacific.
  • The incumbent will support HR applications like Workday and Service Now while ensuring all cases meet defined SLAs.
  • Candidates must possess a university degree in computer science or a relevant discipline with a good understanding of system configurations.

Matching Summary

This role is part of AIA Digital+, an innovation hub dedicated to powering efficiency and connectivity across Asia-Pacific.

Skills & Requirements

Must-have

  • Workday application knowledge
  • Service Now platform experience
  • SLA adherence and monitoring

Nice-to-have

  • Proactive BAU operations mindset
  • Customer experience improvement drive
  • Continuous improvement contribution

Key Requirements

  • University graduate in computer science or relevant discipline
  • Knowledge of application development methodologies
  • Solid verbal and written communication skills

Work Rights

Not specified

Tailored Resume

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