Order Management Specialist

ABB Inc

Richmond, United States
Onsite
Order entry and validation
Customer order status updates
Proactive delay identification
Serve as a central point of contact for customers, delivering timely updates on order status, availability, shipping timelines, and service order changes

Job Summary

  • Serve as a central point of contact for customers, delivering timely updates on order status, availability, shipping timelines, and service order changes.
  • Monitor orders from entry through delivery, proactively identifying delays or risks and communicating impacts to customers, service teams, and field technicians.
  • You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter.

Matching Summary

Serve as a central point of contact for customers, delivering timely updates on order status, availability, shipping timelines, and service order changes.

Skills & Requirements

Must-have

  • Order entry and validation
  • Customer order status updates
  • Proactive delay identification
  • ERP/CRM record accuracy

Nice-to-have

  • Empowered to lead and grow
  • Impactful work and collaboration
  • Curious, courageous, and creative minds

Key Requirements

  • Associate's degree required
  • 5+ years of order management experience
  • Strong SAP platform proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter