Customer Service Agent - Participant Recruitment

Altasciences

Montreal, QC, Canada
Not specified; not specified; health/dental/vision...
High school diploma or ged required
Good communication skills in french and english
Ability to work in fast-paced environment
The Participant Recruitment Agent will provide volunteers with preliminary clinical trial information and pre-screen them for eligibility

Job Summary

  • The Participant Recruitment Agent will provide volunteers with preliminary clinical trial information and pre-screen them for eligibility.
  • Employees must ensure all tasks are executed in compliance with study protocol, Good Clinical Practices (GCP), and Standard Operating Procedures (SOPs).
  • Altasciences offers a wide variety of benefits including Health/Dental/Vision Insurance Plans, 401(k)/RRSP with Employer Match, and Paid Vacation.

Matching Summary

The Participant Recruitment Agent will provide volunteers with preliminary clinical trial information and pre-screen them for eligibility.

Salary

Not specified; Not specified; Health/Dental/Vision Insurance Plans; 401(k)/RRSP with Employer Match; Paid Vacation and Holidays; Paid Sick and Bereavement Leave

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Good communication skills in French and English
  • Ability to work in fast-paced environment

Nice-to-have

  • College degree preferred
  • Related work experience preferred
  • Customer service focused mindset

Key Requirements

  • High School Diploma or GED
  • French and English fluency for Montreal location
  • College degree and related work experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter