Job Description: · Develop and service new customer base · Build and maintain long term business relationship with new customers · Design and implement a sales plan that expands and develops company’s customer base and ensure its strong presence · Work closely with operations and production department to deliver optimal solution to the client’s interests. · Find creative/ innovative ways to address business and customer needs · Conduct negotiations on delivery, payment and other necessary conditions with the clients · Involve in company’s marketing efforts · Handle tough or complex customer issues by analysing said problem and suggest effective solutions in addressing customer complains/feedback · Review and suggest improvements on sales policies and procedures for sales department and its subsequent implementation · Assist to resolve sales operational problems and make recommendation on operational matters · Bimonthly reporting of sales development, sales volume, and invoicing, gross margin and forecast figures. · Provide business development and strategic insight on market segments · Analyse customer data to obtain results useful in making key business decisions · Gather competitor intelligence and take appropriate market actions in consultation with management. Requirements: · Diploma or degree in any field · Minimally 5 years of sales management experience in freight forwarding/ petrochemical/ semi-con industry · Strong business sense · Self-motivated, independent and able to work in dynamic environment · Exceptional interpersonal, communication skills · Able to work independently and in a team · Able to work with short notice