Your mission is to lead the team in charge of operational activities with the objectives to secure the run operation in H24 mode with strong collaboration with the infrastructure operation team
Job Summary
Your mission is to lead the team in charge of operational activities with the objectives to secure the run operation in H24 mode with strong collaboration with the infrastructure operation team.
The candidate will be also in charge of supporting the product strategy to maintain existing applications in Airbus premises to new ones like cloud and to propose operational improvements to better support the activities.
Success will be measured in a variety of areas, including but not limited to : Secure the Airbus Operational KPI targets & Mean Time To Resolve incidents.
Matching Summary
Your mission is to lead the team in charge of operational activities with the objectives to secure the run operation in H24 mode with strong collaboration with the infrastructure operation team.
Skills & Requirements
Must-have
Linux servers, Database, monitoring
ITIL management
lead crisis meeting
Service Delivery management
stakeholder management skills
operational improvements
Nice-to-have
working remotely with European colleagues
AI as an enabler
innovative ways of working
influencing culture change
Key Requirements
10-12 years of total experience in IT
Bachelor/ Master Degree in relevant field
Capacity to understand technical and operational Systems
Good communication, collaborative skills
Capacity to translate complex technical requests
Capacity to understand and learn functional technical data dispatch ecosystem
Capacity to lead crisis meeting
Capacity to manage escalation process
Strong communication and stakeholder management skills