1 Year Contract Executive, Fraud Operations_BJJ

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Monthly: s$3,500 to s$4,500; bonus/equity: not spe...
Monitor fraud alerts across banking segments
Investigate card and e-payment transactions
Perform transaction verification and customer calls
The role involves monitoring and reviewing fraud alerts generated through multiple systems to ensure timely detection of suspicious activities

Job Summary

  • The role involves monitoring and reviewing fraud alerts generated through multiple systems to ensure timely detection of suspicious activities.
  • Candidates will investigate fraud alerts for card and e-payment transactions while managing customer-reported unauthorized activities.
  • The position requires the ability to work on a 24/7 rotational shift to provide round-the-clock fraud monitoring support.

Matching Summary

Match Score: 75

The role involves monitoring and reviewing fraud alerts generated through multiple systems to ensure timely detection of suspicious activities.

Salary

Monthly: S$3,500 to S$4,500; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Monitor fraud alerts across banking segments
  • Investigate card and e-payment transactions
  • Perform transaction verification and customer calls
  • Manage whitelist parameters to reduce false positives
  • Respond to law enforcement and regulatory requests
  • Work in 24/7 rotational shifts

Nice-to-have

  • Strong analytical and problem-solving skills
  • Experience in call centre operations
  • Ability to work in fast-paced environment
  • Good communication and stakeholder management skills

Key Requirements

  • Minimum Diploma or equivalent qualification
  • Prior experience in Fraud Operations preferred
  • Comfortable working 24/7 rotational shifts

Work Rights

Not specified

Tailored Resume

Cover Letter