Account Delivery Manager With Italian

HPE

Sofia, Bulgaria
Hybrid
Client relationship management
Service delivery management
Cost management
The Account Delivery Manager is responsible for leading the delivery of all high value and in-scope contracted services, ensuring performance goals and cost commitments are met

Job Summary

  • The Account Delivery Manager is responsible for leading the delivery of all high value and in-scope contracted services, ensuring performance goals and cost commitments are met.
  • The role involves developing and nurturing senior management relationships with the customer, owning the customer operational relationship, and developing strategies for performance metrics, escalation, change management, and communication.
  • HPE offers a comprehensive suite of benefits supporting physical, financial, and emotional wellbeing, alongside investment in personal and professional development programs.

Matching Summary

The Account Delivery Manager is responsible for leading the delivery of all high value and in-scope contracted services, ensuring performance goals and cost commitments are met.

Skills & Requirements

Must-have

  • client relationship management
  • service delivery management
  • cost management
  • risk management
  • ITIL/ITSM experience

Nice-to-have

  • customer centric solutions
  • continuous improvement plans
  • cross-functional teamwork
  • crisis and conflict management
  • design thinking

Key Requirements

  • 3-8 years relevant business experience
  • First Level University Degree or equivalent
  • ITIL/ITSM experience

Work Rights

Not specified

Tailored Resume

Cover Letter