Front Desk Receptionist/concierge (on-call)

Four Seasons Hotels & Resorts

Minneapolis, MN, US
$23.07 ph; not specified; not specified
On-site
Guest check-in and check-out
Handle guest requests and inquiries
Process payments and balance bank
Four Seasons Hotels & Resorts is seeking an on-call Front Desk Receptionist for its Minneapolis location, responsible for welcoming guests, managing check-ins and check-outs, and ensuring exceptional customer service in line with the company’s luxury standards. The ideal candidate should have prior front office experience and excellent organizational skills, reflecting Four Seasons' commitment to delivering exceptional guest experiences

Job Summary

  • The Front Desk Receptionist welcomes and registers hotel guests, explaining accommodations and establishing credit or method of payment.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.

Matching Summary

Match Score: 85

Four Seasons Hotels & Resorts is seeking an on-call Front Desk Receptionist for its Minneapolis location, responsible for welcoming guests, managing check-ins and check-outs, and ensuring exceptional customer service in line with the company’s luxury standards. The ideal candidate should have prior front office experience and excellent organizational skills, reflecting Four Seasons' commitment to delivering exceptional guest experiences.

Salary

$23.07 per hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Handle guest requests and inquiries
  • Process payments and balance bank

Nice-to-have

  • Provide personalized recommendations
  • Assist with various hotel departments
  • Troubleshoot in-room services

Key Requirements

  • Minimum of 2 years of front office or related work experience
  • High school education or equivalent experience
  • Reading, writing and oral proficiency in English
  • Ability to work irregular hours, weekends, and evenings

Work Rights

Valid work authorization for the U.S.

Tailored Resume

Cover Letter