Customer Service Officer, (Airport Collection Centre)
SMARTE CARTE SINGAPORE PTE. LTD.
Singapore, Singapore
12-hour shifts, 4 days work week (fixed shift: 10am - 10pm or 10pm - 10am)
Handle end-to-end departure and arrival orders
Process orders on warehouse management system wms
Perform stock counts for pwp gwp and coupons
SMARTE CARTE SINGAPORE PTE. LTD. is seeking a Customer Service Officer for their Airport Collection Centre in Singapore, responsible for managing customer orders, inventory, and providing excellent service at the counter. The role involves various duties including order processing, inventory management, and customer engagement, with a shift-based work schedule
Job Summary
The role involves handling all counter duties including end-to-end fulfillment for departure and arrival orders.
Employees are responsible for accurate order processing on the Warehouse Management System and maintaining inventory records.
The position requires working a 12-hour shift over a 4-day work week with flexibility between morning or night schedules.
Matching Summary
Match Score: 75
SMARTE CARTE SINGAPORE PTE. LTD. is seeking a Customer Service Officer for their Airport Collection Centre in Singapore, responsible for managing customer orders, inventory, and providing excellent service at the counter. The role involves various duties including order processing, inventory management, and customer engagement, with a shift-based work schedule.
Skills & Requirements
Must-have
Handle end-to-end departure and arrival orders
Process orders on Warehouse Management System WMS
Perform stock counts for PWP GWP and coupons
Monitor order status and coordinate with merchants
Attend to customer enquiries and upsell services
Nice-to-have
Experience in Changi Rewards membership programmes