Customer Lending Specialist

Thebeverlybank

Brisbane, Queensland, Australia
Hybrid
Home lending experience
Customer relationship management
Needs-based conversation techniques
Building and maintaining positive relationships with our customers is our passion

Job Summary

  • Building and maintaining positive relationships with our customers is our passion.
  • As a Customer Lending Specialist, you will take accountability over every interaction, identifying your customer’s needs, offering solutions and maintaining regular contact to drive positive outcomes and experiences.
  • Your career pathway is endless with the direct lending team.

Matching Summary

Building and maintaining positive relationships with our customers is our passion.

Skills & Requirements

Must-have

  • Home lending experience
  • Customer relationship management
  • Needs-based conversation techniques
  • Compliance and security checks
  • Product knowledge and policy understanding

Nice-to-have

  • Continuous improvement mindset
  • Empathy towards customers
  • Adaptability to change
  • Self-motivated
  • Passion for guiding customers

Key Requirements

  • Some experience in home lending
  • Ability to work in a team
  • Eagerness to learn and upskill
  • Organised with great time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter