Member Experience Associate Full Time

BJ's Wholesale Club

Starting from $16.25; not specified; comprehensive...
Strong interpersonal skills
Attention to detail required
Basic math skills preferred
The role is responsible for performing merchandise protection procedures while providing superior customer service to members

Job Summary

  • The role is responsible for performing merchandise protection procedures while providing superior customer service to members.
  • Team members must resolve and deescalate member concerns while ensuring a safe and positive environment for everyone.
  • Employees receive weekly pay, free BJ's memberships, and a comprehensive benefits package including health insurance and 401(k) matching.

Matching Summary

The role is responsible for performing merchandise protection procedures while providing superior customer service to members.

Salary

Starting from $16.25; Not specified; Comprehensive benefits package including medical plans and 401(k) match

Skills & Requirements

Must-have

  • Strong interpersonal skills
  • Attention to detail required
  • Basic math skills preferred
  • Ability to use smart handheld device
  • Must be at least 18 years old
  • Employed with company for 6 months

Nice-to-have

  • Friendly and positive attitude
  • Team collaboration and respect
  • Commitment to GOLD Member Standards
  • Fast and friendly service delivery

Key Requirements

  • Minimum 6 months employment tenure
  • Age requirement varies by state (18-21)
  • Complete required training and certification processes

Work Rights

Not specified

Tailored Resume

Cover Letter