Customer Service Agent With German

Capita

Opole, Poland
Performance bonus (no limit, even 5,000 pln monthl...
Hybrid
German at min. c1 level
Customer oriented attitude
Excellent organizational skills
You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and email enquiries

Job Summary

  • You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and email enquiries.
  • The role involves supporting customers through different channels, analysing and solving queries, sharing information, making system changes, and forwarding faults.
  • Capita offers a competitive salary, performance bonus, LuxMed medical healthcare, Generali group insurance, Multisport/MultiKafeteria benefits, and development opportunities.

Matching Summary

You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and email enquiries.

Salary

Performance bonus (no limit, even 5000 pln monthly); Benefits: LuxMed medical healthcare, Generali group insurance, Multisport or MultiKafeteria benefit systems

Skills & Requirements

Must-have

  • German at min. C1 level
  • Customer oriented attitude
  • Excellent organizational skills
  • Excellent communication skills
  • Good knowledge of MS Office package

Nice-to-have

  • Willingness to work on shifts
  • Positive atmosphere
  • Excellent work-life balance
  • Voluntary activities close to heart
  • Inclusive platform access

Key Requirements

  • German C1 level required
  • Hybrid work model after training
  • Shift work availability

Work Rights

Not specified

Tailored Resume

Cover Letter