Supervisor, Gb Operations

Manulife

Waterloo, Ontario, Canada
Base: $59,100.00 cad - $98,500.00 cad; bonus/equit...
Hybrid
Manage day-to-day operations
Lead a team
Provide administrative support
The Group Benefits Member Operations Supervisor will lead a team that provides administrative support to our group benefits clients, coordinating efforts to deliver world-class administration and customer service

Job Summary

  • The Group Benefits Member Operations Supervisor will lead a team that provides administrative support to our group benefits clients, coordinating efforts to deliver world-class administration and customer service.
  • The Supervisor is responsible for providing leadership, guidance, and mentorship to the team while fostering a positive work environment.
  • If you enjoy working in a fast-paced environment where every day brings something new and innovative ideas are encouraged, you may be the candidate we’re looking for!

Matching Summary

The Group Benefits Member Operations Supervisor will lead a team that provides administrative support to our group benefits clients, coordinating efforts to deliver world-class administration and customer service.

Salary

Base: $59,100.00 CAD - $98,500.00 CAD; Bonus/Equity: Incentive programs and incentive compensation tied to business and individual performance; Benefits: Health, dental, mental health, vision, disability, life insurance, adoption/surrogacy, wellness, EAP, retirement savings plans, pension, global share ownership plan, paid time off

Skills & Requirements

Must-have

  • Manage day-to-day operations
  • Lead a team
  • Provide administrative support
  • Deliver world-class administration
  • Continuous improvement initiatives
  • Enhance service quality

Nice-to-have

  • Approachable leader
  • Acts with integrity
  • Resourceful in solution-finding
  • Innovative ideas encouraged

Key Requirements

  • Proven experience supporting service-level agreements
  • In-depth knowledge of group benefits

Work Rights

Not specified

Tailored Resume

Cover Letter