Admin Executive (Quality Assurance Team)

SKILLS DEVELOPMENT ACADEMY PTE. LTD.

Singapore, Singapore
Base: $3,000.00 - $5,000.00; bonus/equity: + annua...
Conduct outbound verification calls
Verify sales transaction legitimacy
Document customer interactions accurately
The Admin Executive is responsible for verifying sales transactions and ensuring customers fully understand their course enrolments through outbound calls

Job Summary

  • The Admin Executive is responsible for verifying sales transactions and ensuring customers fully understand their course enrolments through outbound calls.
  • This role requires accurate documentation of all outcomes and the ability to flag discrepancies or irregularities in sales transactions.
  • The position offers a competitive basic salary ranging from $3,000.00 to $5,000.00 along with annual bonuses and 14 days of annual leave.

Matching Summary

Match Score: 75

The Admin Executive is responsible for verifying sales transactions and ensuring customers fully understand their course enrolments through outbound calls.

Salary

Base: $3,000.00 - $5,000.00; Bonus/Equity: Additional annual bonuses; Benefits: Annual Leaves 14 days, Medical and Dental Benefits

Skills & Requirements

Must-have

  • Conduct outbound verification calls
  • Verify sales transaction legitimacy
  • Document customer interactions accurately
  • Ensure compliance with company policies
  • Handle sensitive information confidentially

Nice-to-have

  • Strong attention to detail
  • Excellent communication skills
  • Ability to resolve customer issues
  • Participate in quality assurance initiatives
  • Collaborate effectively with sales team

Key Requirements

  • Minimum Diploma in any field
  • Proven experience in customer service or telemarketing
  • Proficiency in CRM software and MS Office

Work Rights

Not specified

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