Sports Trading Support Agent

DIGI Outsource

Remote
Remote
Sportsbook related escalations
Trading related processes
Update trading databases
DIGI Outsource is looking for a Sports Trading Support Agent to join their remote team, offering an exciting opportunity in the online gaming sector. The role involves supporting trading processes and ensuring high-quality customer service in a dynamic environment

Job Summary

  • As a Trading Support Agent, you’ll be supporting the delivery of a wide array of tasks to ensure all elements of trading are performed with optimal efficiency and profitability.
  • Your responsibilities will include assisting internal & external departments with sportsbook related escalations and directly or indirectly assisting with Trading related processes and duties.
  • We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group, including comprehensive learning and development programmes and a performance tool for regular feedback.

Matching Summary

Match Score: 85

DIGI Outsource is looking for a Sports Trading Support Agent to join their remote team, offering an exciting opportunity in the online gaming sector. The role involves supporting trading processes and ensuring high-quality customer service in a dynamic environment.

Skills & Requirements

Must-have

  • Sportsbook related escalations
  • Trading related processes
  • Update trading databases
  • Knowledge of all sports
  • Understanding of sports betting terms
  • Highly numerate
  • 24/7 shift environment

Nice-to-have

  • In-depth sports betting markets knowledge
  • Online gaming industry experience
  • Familiarity with gambling regulations
  • Sports fanatic with keen interest
  • Knowledge of Betway Brands and systems

Key Requirements

  • Minimum Matric with relevant experience
  • Strong verbal and written communication skills
  • Experience working collaboratively in cross-functional teams
  • Exceptional attention to detail
  • Ability to adapt quickly to changing environments

Work Rights

Not specified

Tailored Resume

Cover Letter