Collections Specialist

CentralIllinoisproud Com Nexstar Broadcasting Inc

Irving, TX, United States
Customer sensitive collection calls
Delinquency letters
3rd party agency placement
The Credit & Collections Specialist will support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups

Job Summary

  • The Credit & Collections Specialist will support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups.
  • Responsibilities include monitoring email for new advertiser set-ups and modifications, serving as liaison to 3rd party collection agencies, and participating in monthly collection meetings with stations.
  • The position requires assisting stations by identifying past due accounts, coordinating submission to collection agencies, and providing quality customer service to customers and Sales Account Executives.

Matching Summary

The Credit & Collections Specialist will support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups.

Skills & Requirements

Must-have

  • customer sensitive collection calls
  • delinquency letters
  • 3rd party agency placement
  • credit review for new accounts
  • respond to inquiries
  • account reconciliation and resolution

Nice-to-have

  • strong interpersonal skills
  • team player
  • proactive
  • high attention to detail
  • fast-paced environment

Key Requirements

  • Minimum 5 years’ experience in customer service or collections
  • Associates degree in Accounting or Management, preferred
  • Strong Excel skills preferred

Work Rights

Not specified

Tailored Resume

Cover Letter