Senior Product Support Engineer

JLL

Bengaluru, KA, India
Peoplesoft financial management 9.2
Production support methodologies
System monitoring
Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes

Job Summary

  • Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
  • The role involves partnering with finance and accounting teams to understand business needs, translating them into functional specifications, and supporting PeopleSoft enhancement initiatives.
  • JLL empowers you to shape a brighter way, fostering a culture of collaboration to create transformative solutions for the real estate industry.

Matching Summary

Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.

Skills & Requirements

Must-have

  • PeopleSoft Financial Management 9.2
  • production support methodologies
  • system monitoring
  • incident management
  • SQL and PSQuery
  • financial close processes
  • month-end support

Nice-to-have

  • process automation tools
  • emerging technologies
  • predictive analytics
  • proactive monitoring solutions
  • mentoring technical teams
  • cross-functional initiatives

Key Requirements

  • 3-5 years supporting PeopleSoft Financial Management 9.2
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
  • Deep functional knowledge of PeopleSoft FSCM 9.2 modules
  • Excellent communication and incident management capabilities
  • Proven ability to work under pressure

Work Rights

Not specified

Tailored Resume

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