Colaborador/a De Contact Center 40 Hrs/sem, Ikea Telde

Travelport

Telde, Spain
6 months to 1 year customer service experience
Contact center experience preferred
B1 english proficiency required
The mission is to provide excellent IKEA-style customer service by resolving incidents and claims quickly

Job Summary

  • The mission is to provide excellent IKEA-style customer service by resolving incidents and claims quickly.
  • Responsibilities include managing customer inquiries, processing service contracts, and handling daily payments.
  • The role requires strict adherence to data protection laws and accurate registration of all customer information.

Matching Summary

The mission is to provide excellent IKEA-style customer service by resolving incidents and claims quickly.

Skills & Requirements

Must-have

  • 6 months to 1 year customer service experience
  • Contact Center experience preferred
  • B1 English proficiency required

Nice-to-have

  • Motivated by change and growth
  • Experience with online and offline channels
  • Ability to coordinate with local teams

Key Requirements

  • Vocational training in customer service and sales
  • Minimum 6 months customer service experience
  • English level B1 certification or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter