Customer Success Manager, Mid-market

Attentive

United States
Base: $76,000 - $90,000 annually; bonus/equity: co...
On-site
2-4 years account management experience
Experience in martech industry
Salesforce or crm tool knowledge
Attentive is seeking a Customer Success Manager for its Mid-Market Team in the United States. The ideal candidate will be experienced in account management, particularly in the MarTech industry, and will be responsible for building and maintaining relationships with Mid-Market customers while driving program strategy

Job Summary

  • Attentive is the #1 provider in SMS Marketing that combines powerful technology with human expertise to build authentic customer relationships.
  • The role involves taking ownership of mid-market customer relationships, leading program strategy, and advising on marketing best practices.
  • Candidates will receive competitive compensation including base salary, commission, equity, and comprehensive benefits.

Matching Summary

Match Score: 85

Attentive is seeking a Customer Success Manager for its Mid-Market Team in the United States. The ideal candidate will be experienced in account management, particularly in the MarTech industry, and will be responsible for building and maintaining relationships with Mid-Market customers while driving program strategy.

Salary

Base: $76,000 - $90,000 annually; Bonus/Equity: Commission + Equity; Benefits: Health & wellness, equity included

Skills & Requirements

Must-have

  • 2-4 years account management experience
  • Experience in MarTech industry
  • Salesforce or CRM tool knowledge
  • Renewal and expansion negotiation skills

Nice-to-have

  • Consultative communication style
  • Interest in startups and entrepreneurship
  • Comfort with complex work processes
  • Detail-oriented organizational skills

Key Requirements

  • 2-4 years of account management experience
  • Some experience in MarTech required
  • Knowledge of Salesforce or related CRM tools

Work Rights

Not specified

Tailored Resume

Cover Letter