Base: $94,300.00 - $141,500.00; bonus/equity: not ...
Technical and business support
Application stability and efficiency
Risk and impact assessment
Provides technical and business support for users of Citi Applications, focusing on quick resolutions, driving stability, efficiency, and effectiveness improvements
Job Summary
Provides technical and business support for users of Citi Applications, focusing on quick resolutions, driving stability, efficiency, and effectiveness improvements.
Maintains and supports applications and their operating environments, focusing on stability, quality, and functionality against service level expectations.
Acts as an advisor or coach to new or lower level analysts, impacting the business by ensuring the quality of work provided by self and others.
Matching Summary
Provides technical and business support for users of Citi Applications, focusing on quick resolutions, driving stability, efficiency, and effectiveness improvements.
Salary
Base: $94,300.00 - $141,500.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
technical and business support
application stability and efficiency
risk and impact assessment
technical support documentation
application releases and deployment
liaison between users and technology
Nice-to-have
coaching and training new recruits
advising senior stakeholders
diplomacy skills
sound ethical judgment
Key Requirements
5-8 years experience in Application Support
Experience installing, configuring or supporting business applications
Bachelor’s/University degree or equivalent experience