Concierge Agent

Hamilton Princess & Beach Club

Hamilton, Bermuda
On-site
2 years guest facing experience
Luxury hotel environment experience
Broad knowledge of bermuda culture
The role involves connecting guests to the extraordinary place we call home while turning moments into memories

Job Summary

  • The role involves connecting guests to the extraordinary place we call home while turning moments into memories.
  • Candidates must maintain frequent communications with guests prior to arrival to establish strong personal connections.
  • The position requires strict adherence to all Health & Safety training guidelines established by Accor and international bodies.

Matching Summary

Match Score: 75

The role involves connecting guests to the extraordinary place we call home while turning moments into memories.

Skills & Requirements

Must-have

  • 2 years guest facing experience
  • Luxury hotel environment experience
  • Broad knowledge of Bermuda culture
  • Superior interpersonal skills
  • Ability to work under pressure
  • Micros-Fidelio system knowledge

Nice-to-have

  • Bermuda Certified Tourism Ambassador
  • MS Office Suite proficiency
  • Passion for people and community
  • International hospitality background
  • Multi-cultural team collaboration

Key Requirements

  • At least 2 years similar capacity experience
  • Successful completion of CTA program highly advantageous
  • Knowledge of computerized Front Office systems required
  • Experience in luxury hotel environment strongly preferred
  • Ability to work shifts including evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter