Manager, Hr Operations

Biogen

Warsaw, Poland
Base: zł152,000.00-zł209,000.00; bonus/equity: ann...
Hybrid
Oversee hr operations team
Ensure efficient service delivery
Manage and support a team
As the Manager, HR Operations, you will play a pivotal role overseeing the day-to-day activities of our Regional Tier 2 HR Operations team

Job Summary

  • As the Manager, HR Operations, you will play a pivotal role overseeing the day-to-day activities of our Regional Tier 2 HR Operations team.
  • By analyzing key metrics such as Time to Respond, Time to Resolve, Customer Satisfaction (CSAT), and Case Volume, you will ensure quality service and operational performance.
  • Competitive Total Rewards: Base salary is determined by your experience, skills, and internal equity, complemented by an annual bonus to recognize your performance and contributions.

Matching Summary

As the Manager, HR Operations, you will play a pivotal role overseeing the day-to-day activities of our Regional Tier 2 HR Operations team.

Salary

Base: zł152,000.00-zł209,000.00; Bonus/Equity: annual bonus; Benefits: Comprehensive Benefits package

Skills & Requirements

Must-have

  • Oversee HR Operations team
  • Ensure efficient service delivery
  • Manage and support a team
  • Ensure compliance with regulations
  • Analyze key metrics for performance
  • Support escalated matters
  • Collaborate with stakeholders

Nice-to-have

  • Results-oriented leader
  • Strong knack for managing operations
  • Dedication to excellence
  • Thrive in a collaborative environment
  • High energy and motivating team members

Key Requirements

  • Minimum 3 years management experience
  • Bachelor Degree or similar background
  • Strong process, technical, change management skills
  • Communication and influencing skills
  • Ability to understand and interpret metrics
  • Skilled with delivering excellent customer care
  • Critical thinking, problem solving, and judgment skills

Work Rights

Holder of work permit & residency in Poland

Tailored Resume

Cover Letter