Head Of Customer Success

Circuit

Austin, TX, United States
On-site
Customer success leader
Post-sale relationship ownership
Build cs systems and playbooks
Circuit is building the world's first manufacturing-focused AI knowledge and workflow platform

Job Summary

  • Circuit is building the world's first manufacturing-focused AI knowledge and workflow platform.
  • As Circuit's first Customer Success hire, you'll own the post-sale relationship from onboarding through expansion.
  • This is a founding leadership role on the GTM team, reporting directly to the Co-Founder and CPRO, with real ownership over how Circuit retains and grows its customer base.

Matching Summary

Circuit is building the world's first manufacturing-focused AI knowledge and workflow platform.

Skills & Requirements

Must-have

  • Customer Success leader
  • post-sale relationship ownership
  • build CS systems and playbooks
  • voice of the customer internally
  • founding leadership role GTM

Nice-to-have

  • customer-obsessed
  • commercially sharp
  • strategic insight for business
  • QBR with VP of Operations

Key Requirements

  • First Customer Success hire
  • Build CS function from the ground up
  • On-site position in Austin, TX
  • Willing to relocate at own expense

Work Rights

Not specified

Tailored Resume

Cover Letter