Team Lead, Break Fix Order Mgmt

Lexmark

Manage break fix specialists team
Ensure contractual sla delivery
Collaborate with internal external teams
The Team Lead is responsible for directly managing Break Fix specialists who monitor and intervene in break fix transactions

Job Summary

  • The Team Lead is responsible for directly managing Break Fix specialists who monitor and intervene in break fix transactions.
  • This role requires close collaboration with internal and external teams to ensure the delivery of contractual Service Level Agreements.
  • Lexmark is a federal contractor requiring all U.S. employees to be fully vaccinated against COVID-19.

Matching Summary

The Team Lead is responsible for directly managing Break Fix specialists who monitor and intervene in break fix transactions.

Skills & Requirements

Must-have

  • Manage Break Fix specialists team
  • Ensure contractual SLA delivery
  • Collaborate with internal external teams

Nice-to-have

  • Innovator mindset
  • Global collaboration experience
  • O2R organization knowledge

Key Requirements

  • Direct management experience required
  • U.S. employment status required
  • Full COVID-19 vaccination mandatory

Work Rights

Must have US employment eligibility

Tailored Resume

Cover Letter